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1 Confirmed — your ticket is open and on record under the reference number above.
2 Reviewed — a support specialist typically reviews new tickets within 24 hours.
3 Resolved — most tickets are resolved within 1–3 business days. Reports of suspicious activity or unauthorized transactions are prioritized and usually reviewed the same day.

You can check your ticket's status anytime in "My Tickets" below — no need to submit a follow-up unless your situation changes.

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